Available whenever and wherever you are, our online customer support Web site,
JDAUser.com, is designed with you, our valued customer, in mind. The Web site provides you with the following information and services:
- Enter and manage your cases online
- See the latest Support news and Webcast and Event schedule
- Dig into Discussion Forums for key product topics, SIG meetings, etc.
- Product Center is our repository of JDA Release announcements and notes, what’s new, product alerts
- Search the JDA Knowledge Base for quick resolutions
- Learn about JDA Upgrade Strategies and Education Forums to help with upgrade planning and getting the most from your current solution.
- Get access to JDA Support tools, including WebEx for remote support
